This website is created and controlled by Jezweb PTY LTD trading as JezNorthWeb (we, us, our). By accessing our website and utilising our services, you agree to these Terms and Conditions laid out below. We may change these Terms and Conditions at our discretion and without notice. By continuing to use this website you accept the Terms and Conditions as they apply.
We are not responsible to the user or anyone else for any loss or damage suffered by using this website or any of the material on the site. We exclude, to the maximum extent permitted by law, any liability that may arise because of the use of this website or the material on it.
We aim to provide useful, accurate and current information; however, we make no guarantees about the representation of information, its quality, and the accuracy of the material on this website. Our Team constantly monitor for relevant government and legislative changes and this website is updated regularly as per these outlined guidelines. Should you discover inaccurate content within our site, you can contact us at [email protected] or by filling in our enquiry form online.
Unless we indicate otherwise, we own the copyright and other intellectual property rights in the material on this website. Some of the copyright in the material may be owned by someone else and as such, ownership will be referenced with the material.
For use of any content within our website, you must obtain full written consent from us before distribution.
While visiting our website, you must not do or attempt to do anything that is wilfully unlawful, prohibited by the law or any act considered inappropriate including, but not limited to;
You may connect to our website from links in other third-party sites over which we have no control. Some links in this website may connect to other third-party sites.
The use of any third-party links on our website are used entirely at your own risk. We are not responsible for any loss or damage suffered by using a third-party link obtained through our website.
We provide managed hosting services, which includes;
Services provided by us will be invoiced at either; the amount set out in the quote documentation or/and at our hourly ad-hoc services rate of $110 per hour, charged in 15-minute increments. Any alteration to this ad-hoc hourly rate must be negotiated with us prior to the commencement of services. Payment of invoices are due within seven days of the issue date. Reminder invoices for outstanding invoices will be issued at 14, 30 and 45 day intervals. Final action invoices for outstanding/unpaid invoices will be issued at 60 days post issue date, whereby services will cease should the invoice remain unpaid.
We offer payment of invoices through EFTPOS, Direct Debit, Credit Card via our Stripe online form, Cheque and Cash. Should clients wish to organise ongoing payment plans, they must be negotiated with us prior to services commencing and terms must be adhered to for the duration of the payment plan.
Refunds will not be issued for services post completion. Should services completed not meet the satisfactory requirements as set out in the quotation or agreement, partial refund of monies for services may be negotiated with us. Discussions regarding refunds do not guarantee that refunds will be honoured. Monies paid as the deposit for services is non-refundable. Hosting fees paid in yearly amounts will not be refunded in the event that cancellation occurs prior to the end of the 12-month period. This includes both, client, and cancellations by us.
If a client is in breach of agreement for services or these outlined terms and conditions, Jezweb holds the rights to suspend the carrying out of the services and must promptly give to the client written or verbal notice of the suspension and details of the breach. Should the client remedy the breach, Jezweb must recommence services within a reasonable time frame.
Should a client choose to voluntarily suspend services with Jezweb before the end of their agreed hosting period, the client must sign the intent to terminate disclaimer. Once termination has been confirmed, we agree to provide all files associated with the website in a dropbox. We do not take responsibility for set up of the website with the new hosting provider. By signing the termination agreement, the client accepts to take responsibility for payment and future licensing of plugins within the site and support and maintenance of security for the website. We will not take responsibility for any loss or damage suffered to the client or the website after the termination disclaimer has been signed.
We reserve the right to cancel any agreement to which these terms and conditions apply at any time. Client will be provided with up to 90 days written or verbal notice of the intent to cancel services to allow sufficient time for the client to find another provider. We will not be held liable for any losses or damage suffered as a result of cancellation. Reasons for cancellation include, but are not limited to;
Should actions by the client be illegal or result in serious legal ramifications that negatively impact or put us in a position of significant financial loss, the 90 days notification period will become null and void and termination of services is effective immediately.
If you have any questions, comments, concerns or complaints about our website, service offering or these Terms and Conditions, you can contact us at [email protected] com or by filling in our enquiry form online.